About Connection Support Services

Located in the heart of Toronto, CSS is a trusted support and care service provider that has been operating for 10 years. We serve the community, providing support to families, agencies and those seeking employment in the care service industry. Over the years, we have worked hard to demonstrate our initiatives and responsibilities to maintain lasting relationships with our customers, clients, employees and community. We have earned our reputation for excellence from many of our appreciative customers, clients and families.

We care about our staff, customers and clients, providing additional training and support for our staff where needed, enabling them to shine at the workplace and ensuring our customers and clients are happy with our services. Our goal is to create strong connections with the people we serve, their relatives and other stakeholders.

Three fundamental values guide our operations:

  • Trust: At CSS, trust is integral to our services, reflected in our attitude and culture. Through trust, we can improve the agency or organization's experience and their client’s experience by offering a strong feeling of assurance. 

  • Care: The team at Connections Support Services is committed to promoting the well-being of the people we serve. We are compassionate about the needs of our customers and clients. All our customers, clients and stakeholders are treated with dignity and respect.

  • Responsibility: We put clients first, listening to their concerns and focusing on their needs to improve and be part of our community. We adhere to established policies, procedures, and applicable quality assurance, safety and environmental standards.

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